The Use of GPT-5 in Work and Its Challenges for Business

• GPT-5 from OpenAI has become available to 700 million users.
• Problems with the new model have caused unprecedented "ChatGPT psychosis".
• Companies that do not implement new technologies risk losing talent.

This is reported by VentureBeat, vox.com.

The launch of GPT-5 from OpenAI has caused significant changes in the field of artificial intelligence.

In early September 2025, OpenAI introduced its new GPT-5 model, which became available to 700 million users. This model promises to enhance productivity, speed of responses, and coding capabilities. However, immediately after the launch, issues arose with the system's stability, which led to unprecedented user dissatisfaction.

Many employees have found that the artificial intelligence technologies available at home significantly outperform corporate tools. For example, one user successfully utilized GPT-5 for selecting educational institutions for their child, but on Monday faced delays in accessing basic tools at work. This has sparked criticism directed at the company, which does not adapt its policies regarding the use of artificial intelligence.

According to the data, only 5 million people worldwide use ChatGPT for business, regardless of its accessibility. This creates a situation where employees have better analytical tools at home than at work, which negatively impacts their sense of professional identity.

OpenAI has also faced criticism for the fact that shortly after the launch of GPT-5, it abruptly reintroduced old models that users had relied on. In response to this, the company restored access to older models for subscribers.

Moreover, during the launch of the new model, there was a noticeable increase in instances of what was termed "ChatGPT psychosis," where users began to express emotional attachments to chatbots, which could lead to psychological issues.

In a competitive environment, companies that do not integrate new technologies risk losing talent to businesses that promote current solutions. It is important for business leaders to reassess their approaches to implementing artificial intelligence, update their policies, and create an environment where technologies will foster employee development.

Tags: Technology/AI